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Supervisory and Command Level for CA Agencies

Tools for Tolerance® for Command Staff

Tools for Tolerance® for Command Staff is a 16 hour program for command level professionals addressing the unique challenges facing today’s law enforcement leadership. The program guides Command Staff to craft appropriate responses to complex issues. Today's leaders have no roadmap by which to refer. Combining timeless qualities with those that are timely for this new era, today's leaders must master activities their predecessors did not have to contemplate.

This program is P.O.S.T. certified. Tuition is sponsored and travel is reimbursed via P.O.S.T. Plan IV.

The goal for the Tools for Tolerance® for Command Staff is to provide a specialized expansion of the Tools for Tolerance® for Law Enforcement Program for command staff and policy makers focusing on their unique challenges in an increasingly democratic and diverse society.

Objective: The course will give law enforcement command an opportunity to examine dimensions of diversity and leadership. Students will explore new tools to help create supportive environments for their personnel who are participating, or have participated in the core Tools for Tolerance® course.

Curriculum includes:

  • Museum Experience
  • Personal Testimony
  • Debrief
  • Changing Times, Changing Environment
    • Nature of change is different from the past
    • Differentiating the areas of tolerance and intolerance
  • The Change Imperative
  • External and internal issues that are driving change
  • The Obstacles to Change
  • Identifying the key obstacles that inhibit necessary change
  • Exploring a New Model in the Changing Role of Law Enforcement:
  • From Soldier to Educator
  • Consequences of this evolution
  • Spectrum of Tolerance
  • Using New Tools
  • Radius and Depth of Trust
  • The Chain of Trust
  • A new model to view
  • Implementing the Leadership Model: Action



If you are interested in registering for this course, please contact Program Manager, Nikki Scott through email at nscott@museumoftolerance.com or via phone at either 310.772.57616 or 310.503.3362.

This program is certified by California P.O.S.T. Plan 4 covering travel, lodging and per diem. Tuition is underwritten by a grant.




Advanced Leadership Development for Command Staff

The success of the existing Tools for Tolerance® for Command Staff program has led participants to request more in-depth and hands-on training in Values-based leadership. We have developed an advanced course that picks up where the initial training left off and is designed specifically for graduates of Tools for Tolerance® for Command Staff. The course will enhance participants abilities to:
  • Lead from the perspective of their own values
  • Lead using their personal stature more than their positional status
  • Have hard conversations that leave both parties uplifted rather than damaged
  • Build trusting relationships, irrespective of cultural backgrounds

The three-day course will include:

  • Using Values to Build Leadership Stature
  • Why Don’t People Do What They Know is Right?
  • Closing the Knowing-Doing Gap
  • Non-Defensive Leadership
  • How to Have Tough Conversations
  • A Leadership Language that Builds Trust Across Cultures

This program is P.O.S.T. certified. Tuition is sponsored and travel is reimbursed via P.O.S.T. Plan IV.

You must have participated in the Tools for Tolerance® for Command Staff program to attend this advanced training.



If you are interested in registering for this course, please contact Program Manager, Nikki Scott through email at nscott@museumoftolerance.com or via phone at either 310.772.57616 or 310.503.3362.

This program is certified by California P.O.S.T. Plan 4 covering travel, lodging and per diem. Tuition is underwritten by a grant.

Tools for Tolerance® for Supervising Line Staff

Both command and line-level personnel often remarked that one of the most influential groups of people in an agency is the first-line supervisor. They have the ability to influence how policies and procedures are perceived and applied. However, first-line supervisors also find themselves in the unenviable position of being sandwiched between the great expectations of leadership and perceptions of power and accountability from subordinates.

As new leaders, they have to forge different relationships with individuals who used to be colleagues within an environment of limited authority. The first-line supervisor is an extremely challenging position. Drawing upon the models of the current Tools for Tolerance® for Command Staff program, this presentation assists supervisors to gain expertise in certain leadership skills and to infuse those skills in a para-military organizational structure.

This class is open to sergeants, field training officers, and civilian supervisors. The program runs 8 hours including a lunch which is provided. This program is P.O.S.T. certified. Tuition is sponsored and travel is reimbursed via P.O.S.T. Plan IV.

The objectives of this program include:

1. Identifying the structural and personal challenges inherent in the position
2. Emphasizing the role of character in leadership
3. Examining the differences between ego and self-esteem
4. Understanding the role of popularity in leadership
5. Having an opportunity to practice new skills through roleplay

Curriculum includes:

1. Identifying Challanges (Internal and Structural)
2. Balancing The Need: Maintaining strong relationship with subordinates and representing senior management
3. Identifying the Missing Link
4. Crisis Survival
5. Defining Leadership
6. Building Character to Improve Effectiveness
7. Role of Popularity
8. Managing Challenge
9. Constructive Discipline
10. Role of Self-value
11. Reluctance and Avoidance
12. The Chain of Trust
13. Implementing the Leadership Model: Action
14. Class is POST certified and covered under POST Plan IV.

Length of Training: 8:00 AM - 5:00 PM. (8 hrs. of POST credit)

Maximum Seating: 25 per session

Training Coordinators: To register your participants please click on the link below and e-mail us with your agency's name, the number of participants and the dates that you would like to request.

Please note: Your participants are not registered in the class until you receive a confirmation letter from us.