Ticket Desk Cashier - MOT


Job Category:



Ticket Desk

Job Code/ Req#:



Los Angeles

Travel Required:




Position Type:



Donna Villalobos (x2415)

Date posted:

November 8, 2019


On the job training provided

Posting Expires:

December 30, 2019






Applications Accepted By:

Fax or E-mail:

(310) 772-7674 or hr@wiesenthal.com

Subject Line: Cashier / Ticket Desk

Attention: Human Resources


Donna Villalobos/Human Resources Manager

Simon Wiesenthal Center, Inc.

1399 S. Roxbury Drive

Los Angeles, CA  90035

Job Description

Duties and Responsibilities

·       Warmly welcome every guests in person and over the phone providing excellent customer service to ensure all needs are met in a gracious, professional and efficient manner.

·       Courteously process ticket sales to the Museum of Tolerance walk-in public

·       Effectively communicate various ticket prices and membership pricing

·       Effectively communicate information on each exhibit, including a short descriptive summary and approximate time to complete

·       Address customer concerns quickly and secure the assistance they require in a timely manner

·       Work with group-reservations coordinator to process payments for schools and other groups

·       Handle advanced telephone reservations for general public

·       Serve as liaison between public and museum, answering questions regarding museum hours and exhibits

·       Other Duties as may be assigned by supervisor


Qualifications and Education Requirements

·       Must be able to execute all cashier functions; all forms of customer payments; reservations, complete daily closing and reporting of financial transactions with accuracy

·       Friendly, courteous and a positive attitude is a must.

·       Must be available to work flexible days/hours; up to 29 hours/week;

·       Ability to work as team member with other cashiers and museum staff

·       Excellent communication skills

·       Visit all exhibits in museum in order to be able to answer visitors’ questions


Additional Notes:

29 hours/week (Wed, Thurs, Fri, and Sun)




November 8, 2019