Ticket Desk Cashier

 Job Title:  Cashier  Job Category:  AFSCME Union
 Department/Group:  Ticket Desk  Job Code/  Req#:  N/A 
 Location:  Los Angeles  Travel  Required:
 No
 Level/Salary Range:  $12.00-$13.00/hour  Position Type:
 Part-time
 HR Contact:  Donna Villalobos (x2415)  Date posted:
 June 1, 2018
 Will Train Applicant(s):  Office specific training   provided  Posting  Expires:  June 30, 2018
 External posting URL:  www.museumoftolerance.com/employment
 Internal posting URL:  www.museumoftolerance.com/employment
 Applications Accepted By:
 FAX OR E-MAIL:
 (310) 772-7674 or hr@wiesenthal.com
 Subject Line: Cashier / Ticket Desk
 Attention: Human Resources
 MAIL:
 Donna Villalobos /
 Human Resources Manager
 Simon Wiesenthal Center, Inc.
 1399 S. Roxbury Drive
 Los Angeles, CA 90035
 Job Description:

Duties and Responsibilities

  • Warmly welcome every guests in person and over the phone providing excellent customer service to ensure all needs are met in a gracious, professional and efficient manner
  • Courteously process ticket sales to the Museum of Tolerance walk-in public
  • Effectively communicate various ticket prices and membership pricing
  • Effectively communicate information on each exhibit, including a short descriptive summary and approximate time to complete
  • Address customer concerns quickly and secure the assistance they require in a timely manner
  • Work with group-reservations coordinator to process payments for schools and other groups
  • Handle advanced telephone reservations for general public
  • Serve as liaison between public and museum, answering questions regarding museum hours and exhibits
  • Other Duties as may be assigned by supervisor
Additional Notes:
29 hours/week (Wed., Thu., Fri., Sun.)

Qualifications and Education Requirements

 

  • Must be able to execute all cashier functions; all forms of customer payments; reservations, complete daily closing and reporting of financial transactions with accuracy
  • Friendly, courteous and a positive attitude is a must.
  • Must be available to work flexible days/hours; up to 29 hours/week; 
  • Ability to work as team member with other cashiers and museum staff
  • Excellent communication skills
  • Visit all exhibits in museum in order to be able to answer visitors’ questions

 

 Approved By:  D.Villalobos  Date:  June 1, 2018


 

 

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